RajeshKaushal
CPGRAMS is a central government grievance readdressal system by which you can put your complaint directly to the concerned ministry and department online.
Centralized Public Grievance Redress and Monitoring System (CPGRAMS) is an online platform available to the citizens 24×7 to lodge their grievances to the public authorities on any subject related to service delivery. It is a single portal connected to all the Ministries/Departments of Government of India and States.
RTI is the Right to information which is a constitutional right provided to all the citizens of India by RTI act 2005. Only Indian citizens can file RTI in any of the public offices of the government of India or state governments.
This is a portal to file RTI applications/first appeals online along with a payment gateway.
The filing process is also different for both.